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Degree Computer Support Specialist Associate Degree Diploma Computer Support Specialist Diploma Program Chair: Jacquelyn Farms Email. Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. As a computer technician, you will know how to fix basic and advanced computer problems. You will learn how to troubleshoot hardware and software issues and how. Boxaid's remote computer support experts can connect to your computer remotely and fix your computer problems right now. Our certified remote computer repair. Our Services · In the Subject, include your location (Chabot, LPC, District) plus the incident Short Description. · In the Body, include the incident details.